One Live Chat
for All Your Business Units
Smart skill routing. Secure by design.
It's super easy to get started
Click. Copy. Paste. Chat.
Create Your Widget
- Create customized chat widgets for different business units in just seconds.
- Configure pre-chat forms to collect the right information before each conversation starts.
Assign Business & Skills
- Assign agents by business unit and skill group with full control.
- Conversations are automatically routed to the most qualified agents, reducing transfers and response time.
Go Live & Stay Secure
- Copy one line of JS code and deploy your chat widget instantly.
- Sensitive information like bank card numbers can be masked automatically to reduce security risks.
Why KinoChat?
One Agent,
Multiple Business Units
Handle chats from different business units in one workspace. No switching, no chaos. Perfect for multi-brand & global teams.
Smart Routing by Skill,
Not Guesswork
Automatically route conversations to agents with the right skills based on customer needs, language, or location for better customer satisfaction.
From Setup to
Live in Minutes
Configure your new chat flow in minutes. Copy one line of code, and go live instantly. No complex integrations, no developer dependencies.
Built-In Sensitive Data
Protection
Automatically mask bank card numbers and sensitive information in one-click. Reduce compliance risk.
